ToneMate Privacy Policy

Last Updated: September 2025

Thank you for using ToneMate ("the App"), a product of LunavoTech. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We collect the following information when you use the App:

• Account Information – username, email address (if provided), and avatar selection for account management and personalization.
• Text Content – the text you submit for processing, polishing, summarization, or reply generation to provide our core services.
• Usage Data – your language preferences, tone settings, processing history, and chat sessions to improve your experience.
• VIP Status – subscription information and premium feature usage for account management.

We do not collect location information, device identifiers, or sensitive permissions beyond what's necessary for app functionality.

2. Network Access and API Usage

The App requires internet access to:

• Connect to our backend services for text processing and enhancement;
• Authenticate users through Google or Apple ID services;
• Sync your account data and processing history across devices;
• Provide real-time text enhancement and chat functionality;
• Manage VIP subscriptions and premium features.

All data transmitted between the App and our servers is encrypted using secure protocols (HTTPS) to protect your information.

3. How We Use Your Information

We use the collected information to:

• Process and enhance your text content according to your preferences;
• Provide personalized tone and style suggestions;
• Maintain chat sessions and conversation history;
• Manage your account and VIP subscription status;
• Offer customer support and respond to inquiries;
• Improve our text processing algorithms and app features.

4. Authentication and Third-Party Services

The App supports guest mode and OAuth authentication through Google and Apple ID. When you sign in with these services, we receive basic profile information (name, email) to create your account. We do not collect or store your OAuth credentials or payment information.

5. VIP Features and In-App Purchases

The App offers VIP subscription features and supports in-app purchases to unlock premium functionality. All purchases are handled securely through Apple App Store and Google Play Store. We do not collect or store any payment information ourselves.

6. Data Storage and Security

Your information is securely stored on trusted cloud services and locally on your device for offline functionality. We do not sell or rent your personal data. Text content is processed securely and may be temporarily stored for service improvement purposes.

7. Your Rights

You have the right to:

• View and update your account information;
• Clear your processing history and chat sessions;
• Request deletion of your account and all associated data;
• Export your data in a portable format.

To exercise any of these rights, please contact us at the email below.

8. How to Request Data Deletion

You can delete your data by navigating to the Profile page in the App. From there, tap the Account Management button to access account settings, where you can select the Delete Account option to permanently remove your user data. Once deleted, we will no longer retain any of your information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, and significant changes will be communicated in the App.

10. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:

Email: privacy@lunavotech.com

Developer: LunavoTech